Controlling an elevator installation

An elevator installation comprising:

• at least two elevator cages, the at least two elevator cages being disposed in an elevator shaft;
• at least one destination call control comprising at least one processor and at least one data memory, wherein the at least one destination call control is configured to,
• receive a request to transport a passenger from a call input floor to a destination floor,
• receive an indication that the passenger is associated with a disability indicator, and
• based at least in part on the request to transport the passenger and the indication that the passenger is associated with the disability indicator, generate call control signals for at least some of the at least two elevator cages.

One or more computer readable data memories having encoded thereon instructions which, when executed by a processor, cause the processor to perform a method, the method comprising:

• receiving a destination call for an elevator installation for at least one passenger, the elevator installation comprising at least two elevator cages disposed in an elevator shaft, the destination call indicating a destination floor;
• determining whether a disadvantage parameter is associated with the at least one passenger;
• and
• as a result of the determining, instructing the elevator installation to transport the at least one passenger in one of the at least two elevator cages.