Point of need access to an electronic maintenance manual utilizing current machine status
AssigneeXerox Corporation
InventorsNicholas W. Czebiniak, Charles P. Vorndran, John R. Russell, Cheryl M. Koenig, Suraj Kumar
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Abstract
A method and system for providing point of need diagnostic information in an electronic service manual. A rendering device can be configured to transmit machine diagnostics related reports to a computer. The diagnostics are then integrated into an electronic service manual. In this way a reference can be created which includes point of need diagnostic information related to the machine, thereby increasing the productivity of user time spent on maintenance activities associated with the machine.
Claims20
A method for providing point of need diagnostic information in an electronic service manual, comprising:
- transmitting machine diagnostics related to a machine to a computer;
- integrating said machine diagnostics with an electronic service manual associated with said computer;
- and
- creating a reference from said machine diagnostics integrated with said electronic service module resulting in said reference including point of need diagnostic information related to said machine, thereby increasing the productivity of user time spent on maintenance activities associated with said machine.
A system for providing point of need diagnostic information in an electronic service manual, comprising:
- a machine configured to transmit machine diagnostics related to said machine to a computer;
- an electronic service manual associated with said computer wherein said electronic service manual is integrated with said machine diagnostics;
- and
- a reference created from said machine diagnostics integrated with said electronic service module resulting in said reference including point of need diagnostic information related to said machine, thereby increasing the productivity of user time spent on maintenance activities associated with said machine.
A method for providing point of need diagnostic information in an electronic service manual, comprising:
- transmitting machine diagnostics related to a machine to a computer;
- integrating said machine diagnostics with an electronic service manual associated with said computer;
- creating a reference from said machine diagnostics integrated with said electronic service module;
- integrating a table of faults since last service with said electronic service manual;
- integrating a tag status module with said electronic service manual;
- and
- integrating an items requiring service table with said electronic service manual, resulting in said reference including point of need diagnostic information related to said machine, thereby increasing the productivity of user time spent on maintenance activities associated with said machine.
Dependencies are inferred from the claim text.