System and method for presenting a competitive comparison of a recommended or custom card
AssigneeAmerican Express Travel Related Services Company, Inc.
InventorsRachel Moore, Scott Brooks, Natalie Azam
Life of this patent
Estimating the term…
Abstract
A system, computer product and method for presenting a competitive comparison of a recommended financial transaction instrument. A set of questions is presented to a consumer in order to determine psychographic characteristics of the consumer. At least one subset of questions is presented based on answers to the set of questions, the at least one subset of questions relating more specifically to available benefits. A tailored financial transaction instrument is recommended having benefits which are based on answers to the at least one subset of questions. At least one similar competitive financial transaction instrument is presented to the consumer.
Claims20
A method comprising:
- matching, by a computer-based system configured to present a competitive comparison of financial transaction accounts, a feature of interest of a consumer to at least one of a first plurality of features and at least one of a second plurality of features, wherein the feature of interest is obtained from a response to a question, wherein the question is based on a psychographic profile, wherein the psychographic profile comprises at least one of customer interest information, customer habit information and customer taste information, and wherein the question is from a plurality of questions relating to a first plurality of features and a second plurality of features, and wherein the first plurality of features are associated with a first plurality of financial transaction accounts and the second plurality of features are associated with a second plurality of financial transaction accounts;
- identifying, by the computer-based system and based on the matching, a recommended financial transaction account customized based on the feature of interest of the consumer and from the first plurality of financial transaction accounts;
- identifying, by the computer-based system and based on the matching, a comparable financial transaction account customized based on the feature of interest of the consumer and from the second plurality of financial transaction accounts;
- and
- displaying, by the computer-based system, information describing the recommended financial transaction account, information describing the comparable financial transaction account, and a comparison between the recommended financial transaction account and the comparable financial transaction account.
A system comprising:
- a processor configured to present a competitive comparison of financial transaction accounts,
- a tangible, non-transitory memory configured to communicate with the processor,
- the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations comprising:
- matching, by the processor, a feature of interest of a consumer to at least one of a first plurality of features and at least one of a second plurality of features, wherein the feature of interest is obtained from a response to a question, wherein the question is based on a psychographic profile, wherein the psychographic profile comprises at least one of customer interest information, customer habit information and customer taste information, and wherein the question is from a plurality of questions relating to a first plurality of features and a second plurality of features, and wherein the first plurality of features are associated with a first plurality of financial transaction accounts and the second plurality of features are associated with a second plurality of financial transaction accounts;
- identifying, by the processor and based on the matching, a recommended financial transaction account customized based on the feature of interest of the consumer and from the first plurality of financial transaction accounts;
- identifying, by the computer-based system and based on the matching, a comparable financial transaction account customized based on the feature of interest of the consumer and from the second plurality of financial transaction accounts;
- and
- displaying, by the processor, information describing the recommended financial transaction account, information describing the comparable financial transaction account, and a comparison between the recommended financial transaction account and the comparable financial transaction account.
An article of manufacture including a non-transitory, tangible computer readable medium having instructions stored thereon that, in response to execution by a computer-based system configured to present a competitive comparison of financial transaction accounts, cause the computer-based system to perform operations comprising:
- matching, by the computer-based system, a feature of interest of a consumer to at least one of a first plurality of features and at least one of a second plurality of features, wherein the feature of interest is obtained from a response to a question, wherein the question is based on a psychographic profile, wherein the psychographic profile comprises at least one of customer interest information, customer habit information and customer taste information, and wherein the question is from a plurality of questions relating to a first plurality of features and a second plurality of features, and wherein the first plurality of features are associated with a first plurality of financial transaction accounts and the second plurality of features are associated with a second plurality of financial transaction accounts;
- identifying, by the computer-based system and based on the matching, a recommended financial transaction account customized based on the feature of interest of the consumer and from the first plurality of financial transaction accounts;
- identifying, by the computer-based system and based on the matching, a comparable financial transaction account customized based on the feature of interest of the consumer and from the second plurality of financial transaction accounts;
- and
- displaying, by the computer-based system, information describing the recommended financial transaction account, information describing the comparable financial transaction account, and a comparison between the recommended financial transaction account and the comparable financial transaction account.
Dependencies are inferred from the claim text.