Multi user text PBX with multi message system capabilities
OwnerKelly W. Lowther, Jesse A. Lowther +1inventors
InventorsKelly W. Lowther, Jesse A. Lowther, Christopher B. Lowther
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Abstract
Systems, methods and computer program products for facilitating the communication of business-related (SMS) messages from PBXs to wireless devices are disclosed. In an aspect of the present invention, a service provider offers a web, cloud-based service that enables an operator within an organization to have a high volume of two-way communications with an unlimited number of individuals—through SMS texting, instant messaging, pager, web browser, email and voice—all controlled from a single intuitive browser interface tool. Additionally, a complete history of all communications and real time statistics are available to either the operator or an administrator of the organization.
Claims8
A system for facilitating the communication of business-related messages to and from wireless devices, comprising:
- a web server configured to provide a graphical user interface (GUI), via at least a first network, to a plurality of computing devices being utilized by a plurality of users within an organization;
- wherein said GUI is configured to facilitate the creation of messages by each of said plurality of users;
- at least one gateway, coupled to said web server, configured to send, via at least a second network, said messages created by each of said plurality of users to a plurality of endpoints;
- and
- a private branch exchange server, coupled to said at least one gateway, configured to route a plurality of reply messages from said plurality of endpoints to the originating one of said plurality of users;
- whereby said system allows said organization to engage in a high volume of two-way communications with said plurality of endpoints.
A computer program product comprising computer usable medium encoded in a computer having control logic stored therein for causing the computer to facilitate the communication of business-related messages to and from wireless devices, said control logic comprising:
- first computer readable program code means for causing the computer to provide a graphical user interface (GUI), via at least a first network, to a plurality of computing devices being utilized by a plurality of users within an organization;
- wherein said GUI is configured to facilitate the creation of messages by each of said plurality of users;
- second computer readable program code means for causing the computer to send, via at least a second network, said messages created by each of said plurality of users to a plurality of endpoints;
- and
- third computer readable program code means for causing the computer to route a plurality of reply messages from said plurality of endpoints to the originating one of said plurality of users;
- whereby said computer readable program code means allows said organization to engage in a high volume of two-way communications with said plurality of endpoints.
Dependencies are inferred from the claim text.