Systems and Methods for Providing Context-Based Voicemail
AssigneeAT&T Mobility II LLC
InventorsJoshua S. Wright, Linda S. Giles
Life of this patent
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Abstract
Voicemail systems and methods for managing voicemail systems are provided herein. The subject voicemail systems provide a plurality voicemail greeting, each of which are associated with a context tag. The context tag can be, for example, a location, a device parameter, an account parameter, a network parameter, or any other contextual information. Upon receipt of a change in a context tag, the voicemail system determines a new voicemail greeting associated with the new context tag and sets the new voicemail greeting to the active voicemail greeting.
Claims20
A voicemail system, for managing a voicemail account that is associated with a subscriber identification corresponding to a mobile terminal, comprising:
- a processor;
- and
- a non-transitory computer-readable medium comprising computer-readable instructions that, when executed by the processor, cause the processor to perform acts comprising:
- associating a plurality of voicemail greetings for the voicemail account with multiple context tags, each voicemail greeting of the plurality of voicemail greetings being associated with at least one of the multiple context tags;
- receiving a context message from a context device configured to receive the subscriber identification from the mobile terminal by way of a short-range communication and to create and send the context message, the context message including the subscriber identification and a context tag related to the context device;
- selecting the voicemail account based upon the subscriber identification received with the context message;
- selecting an applicable voicemail greeting of the plurality of voicemail greetings based on the context tag received with the context message;
- and
- setting the applicable voicemail greeting as an active voicemail greeting for the voicemail account.
A computer-implemented method, performed at a tangible voicemail system, for managing a voicemail account that is associated with a subscriber identification corresponding to a mobile terminal, comprising:
- associating a plurality of voicemail greetings for the voicemail account with multiple context tags, each voicemail greeting of the plurality of voicemail greetings being associated with at least one of the multiple context tags;
- receiving a context message from a context device configured to receive the subscriber identification from the mobile terminal by way of a short-range communication and to create and send the context message, the context message including the subscriber identification and a context tag related to the context device;
- selecting the voicemail account based upon the subscriber identification received with the context message;
- selecting an applicable voicemail greeting of the plurality of voicemail greetings based on the context tag received with the context message;
- and
- setting the applicable voicemail greeting as an active voicemail greeting for the voicemail account.
A non-transitory computer-readable medium, for managing a voicemail account that is associated with a subscriber identification corresponding to a mobile terminal, comprising computer-readable instructions that, when executed by a processor, cause the processor to perform acts comprising:
- associating a plurality of voicemail greetings for the voicemail account with multiple context tags, each voicemail greeting of the plurality of voicemail greetings being associated with at least one of the multiple context tags;
- receiving a context message from a context device configured to receive the subscriber identification from the mobile terminal by way of a short-range communication and to create and send the context message, the context message including the subscriber identification and a context tag related to the context device;
- selecting the voicemail account based upon the subscriber identification received with the context message;
- selecting an applicable voicemail greeting of the plurality of voicemail greetings based on the context tag received with the context message;
- and
- setting the applicable voicemail greeting as an active voicemail greeting for the voicemail account.
Dependencies are inferred from the claim text.