Methods and apparatus associated with dynamic access control based on a task/trouble ticket
OwnerNadeem KHAN, Ahzam Aliinventors
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Abstract
In some embodiments, an apparatus includes a memory, a processing device, a task division module implemented within at least one of the memory or the processing device, and a dynamic authentication module implemented within at least one of the memory or the processing device. The task division module is operable to receive a request associated with a task to be performed and to divide the task into multiple subtasks. The dynamic authentication module is operable to provide an access right to an operator from a set of operators assigned a subtask from the multiple subtasks. The access right for the operator is an access right to complete the subtask assigned to that operator from the set of operators.
Claims22
A non-transitory processor-readable medium storing code representing instructions to cause a processor to:
- receive a request associated with a task to be performed within a system;
- identify a first subtask and a second subtask associated with the task;
- provide, at a first time, a first access right to a first operator based on the first subtask in response to the first operator being assigned the first subtask, the first access being a level of access to complete the first subtask but not the second subtask;
- receive, at a second time after the first time, an indication that the first operator has completed the first subtask;
- revoke the first access right from the first operator based on the indication;
- and
- provide a second access right to a second operator based on the second subtask in response to the second operator being assigned the second subtask, the second access right being a level of access to complete the second subtask but not the first subtask.
An apparatus, comprising:
- a memory;
- a processing device;
- a task division module implemented within at least one of the memory or the processing device, the task division module operable to receive a request associated with a task to be performed, the task division module operable to divide the task into a plurality of subtasks;
- and
- a dynamic authentication module implemented within at least one of the memory or the processing device, the dynamic authentication module operable to provide an access right to an operator from a plurality of operators assigned a subtask from the plurality of subtasks, the level of access for the operator from the plurality of operators being an access right to complete the subtask from the plurality of subtasks assigned to that operator from the plurality of operators.
An apparatus, comprising:
- a memory;
- a processing device;
- a task assignment module implemented within at least one of the memory or the processing device, the task assignment module operable to receive a request associated with a task and assign the task to an operator based at least in part on at least one of a type of the task, a priority level of the task, a qualification of the operator, or a schedule of the operator;
- and
- a dynamic authentication module implemented within at least one of the memory or the processing device, the dynamic authentication module operable to provide an access right to the operator such that the operator can perform the task, the dynamic authentication module operable to revoke the access right when the operator completes the task, the access right being an access right to complete the task.
Dependencies are inferred from the claim text.