Estimate assisting apparatus, method for controlling the same, and recording medium storing a program executed by a computer
AssigneeFujitsu Limited
InventorDaisuke MORITA
Life of this patent
Estimating the term…
Abstract
An estimate assisting apparatus makes a temporary estimate upon receiving presented information regarding a certain service, issues an identification number corresponding to the presented information, obtains information regarding an alternative service corresponding to the certain service that is received by the temporary estimate, and generates an estimate request screen that includes information regarding the temporary estimate. A display control unit causes a display device to display the estimate request screen. An estimate providing unit makes an estimate and provides the estimate based upon information regarding a service selected on the estimate request screen and the presented information.
Claims6
An estimate assisting apparatus comprising:
- an alternative storing unit that stores information regarding an alternative service corresponding to a certain service;
- a temporary estimate making unit that makes a temporary estimate upon receiving presented information that is determined through a telephone call from a client and that includes information regarding the certain service;
- a number issuing unit that issues an identification number and a password corresponding to the presented information;
- an alternative obtaining unit that refers to the alternative storing unit to obtain the information regarding the alternative service corresponding to the certain service that is received by the temporary estimate making unit;
- a request screen generating unit that causes display of an estimate request screen corresponding to the identification number and password, that includes information regarding the temporary estimate, that supports subsequent selection of one or more of the certain service or the alternative service, and that generates an estimate request screen corresponding to the subsequent selection and the presented information;
- an estimate providing unit that makes an estimate and provides the estimate on the basis of information regarding a service selected on the estimate request screen and the presented information;
- and
- a request receiving unit that receives a request for a service based on the estimate provided by the estimate providing unit.
A method of providing an estimate for a certain service, the method comprising:
- using one or more computing apparatuses to execute:
- making a temporary estimate upon receiving presented information that is determined through a telephone call from a client and that includes information regarding the certain service;
- issuing an identification number and a password corresponding to the presented information;
- obtaining information regarding an alternative service corresponding to the certain service that is received based upon information regarding the alternative service corresponding to the certain service;
- displaying an estimate request screen corresponding to the identification number and password, and that includes information regarding the temporary estimate, and supports subsequent selection of one or more of the certain service or the alternative service;
- generating an estimate request screen corresponding to the subsequent selection and the presented information;
- making an estimate and providing the estimate based upon information regarding a service selected on the estimate request screen and the presented information;
- and
- processing a request for a service based on the provided estimate.
A non-transitory computer-readable recording medium storing a program executed by a computer, the program causing the computer to execute a method, the method comprising:
- making a temporary estimate upon receiving presented information that is determined through a telephone call from a client and that includes information regarding a certain service;
- issuing an identification number and a password corresponding to the presented information;
- obtaining information regarding an alternative service corresponding to the certain service that is received based upon information regarding the alternative service corresponding to the certain service;
- displaying an estimate request screen corresponding to the identification number and password, and that includes information regarding the temporary estimate, and supports subsequent selection of one or more of the certain service or the alternative service;
- generating an estimate request screen corresponding to the subsequent selection and the presented information;
- making an estimate and providing the estimate based upon information regarding a service selected on the estimate request screen and the presented information;
- and
- processing a request for a service based on the provided estimate.
Dependencies are inferred from the claim text.