Systems and methods for call screening
AssigneeCallwave, Inc.
InventorsDavid Brahm, David Trandal, Robert Smith
Life of this patent
Estimating the term…
Abstract
The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The call management system selectively couples the call to a POTS line or a VoIP-capable device so that the user can listen to the incoming message and thereby screen the incoming call. Based on the screening, the user can instruct the call management system to connect the caller to the user.
Claims34
A method of providing call monitoring, the method comprising:
- receiving over a network at a call manager system a call from a calling party directed to a called party,
- wherein signaling information associated with the call includes the calling party's phone number;
- receiving a time limit related to a voice call service;
- and
- at least partly in response to an indication that the time limit has been reached during the call, transmitting a warning message over a data network to:
- a data terminal associated with the called party, and/or
- a data terminal associated with the calling party,
- the warning message configured to be visually presented by the called party data terminal to the called party and/or by the calling party terminal to the calling party.
The method as defined in claim 4, the method further comprising terminating the call between the called party and the calling party at least partly in response to the indication that the time limit has been reached.
A method of providing call monitoring, the method comprising:
- receiving over a network at a call manager system a call from a calling party directed to a called party,
- wherein signaling information associated with the call includes the calling party's phone number;
- during the call:
- determining if a specified time duration has been exceeded;
- and
- if the specified time duration is exceeded:
- transmitting for display a warning indication over a data network to at least:
- a data terminal associated with the called party, and/or
- a data terminal associated with the call party.
A system, including at least one processing device, configured to perform operations comprising:
- receiving over a network at a call manager system a call from a calling party directed to a called party,
- wherein signaling information associated with the call includes the calling party's phone number;
- receiving a time limit related to a voice call service;
- and
- at least partly in response to an indication that the time limit has been reached during the call, transmitting a warning message over a data network to:
- a data terminal associated with the called party, and/or
- a data terminal associated with the calling party,
- the warning message configured to be visually presented by the called party data terminal to the called party and/or by the calling party terminal to the calling party.
A system, including at least one processing device, configured to perform operations comprising:
- receiving over a network at a call manager system a call from a calling party directed to a called party,
- wherein signaling information associated with the call includes the calling party's phone number;
- during the call:
- determining if a specified time duration has been exceeded;
- and
- if the specified time duration is exceeded:
- transmitting for display a warning indication over a data network to at least:
- a data terminal associated with the called party, and/or
- a data terminal associated with the call party.
Dependencies are inferred from the claim text.