Unified Framework and Method for Call Control and Media Control

Abstract

A communication system and method include a server hosting an interactive voice response or self-help application in a Java virtual machine. The communication application is programmed with a unified communication API, which is provided by a unified application framework. The API provides a set of unified class objects for call control and media control. The unified class objects are constructed from class object primitives of individual standards-based Java call control API and media control API. The constructs are a structured and restricted set conforming to the object model of the application and its states. The API has a unified event handler for both call and media controls and dispatches events to the application based on the type of event and the application state of the object model.

Dependencies are inferred from the claim text.