System and method for generating persistent sessions in a graphical interface for managing communication sessions

A non-transitory computer-readable storage medium storing instructions which, when executed by a computing device, cause the computing device to load work product associated with a current communication session, the instructions comprising:

• identifying a user in the current communication session;
• identifying a current context for the user and the current communication session;
• retrieving stored work product associated with the user and the current context, wherein the stored work product was generated in a previous communication session that occurred before the current communication session;
• and
• restoring the stored work product in the current communication session in a graphical user interface that displays automated assistants in a same manner as human participants, wherein the stored work product comprises at least one setting associated with an automated assistant.

A system for generating and restoring a persistent session in a graphical user interface for managing communication sessions, the system comprising:

• a processor;
• a first module configured to control the processor to track interactions of a user with an automated assistant in a first communication session at a first time displayed in a graphical user interface for managing communication sessions, wherein the graphical user interface displays automated assistants in a same manner as human participants;
• a second module configured to control the processor to identify work product produced by the interactions;
• a third module configured to control the processor to associate the work product with the user;
• a fourth module configured to control the processor to save the work product in a persistent communication session;
• a fifth module configured to identify a second communication session associated with the first communication session, the second communication session occurring at a second time that is later than the first time;
• and
• a sixth module configured to control the processor to restore the persistent communication session as part of the second communication session.