US 2011/0258276 A1 · METHOD, APPARATUS, AND SYSTEM FOR AUTOMATICALLY REPLYING MAIL

Abstract

A method, an apparatus, and a system for automatically replying a mail are provided. The method includes: receiving a new mail sent to a user; obtaining presence information of the user; searching for a mail automatic reply message corresponding to the presence information of the user; and sending the corresponding mail automatic reply message to a sender of the mail. Through the method, the apparatus, and the system, the presence information of the user is obtained, and automatic reply messages are respectively set for different presence information, so that the automatic reply messages are associated with the presence information of the user, and when a state of the user changes, the automatic reply messages are not required to be reset, thereby providing convenience for the user.

Claims20

Dependent claims

A method for automatically replying a mail, comprising:

receiving a new mail sent to a user;
obtaining presence information of the user;
searching a mail automatic reply message corresponding to the presence information of the user;
and
sending the corresponding mail automatic reply message to a sender of the mail.

2 more elements

An apparatus for automatically replying a mail, comprising:

a mail receiving unit, configured to receive a new mail sent to a user;
a presence information obtaining unit, configured to obtain presence information of the user;
an automatic reply message matching unit, configured to search for an automatic reply message corresponding to the presence information of the user;
and
an automatic reply message sending unit, configured to send the corresponding mail automatic reply message to a sender of the mail.

2 more elements

Dependencies are inferred from the claim text.

Facts

Application

13/170,749Filed 28 Jun 2011

Priority

CN 200810187996.631 Dec 2008

Published

20 Oct 2011

Term ends

Not estimatedThe source records don’t support an estimate.

Classification5 codes

G06Q 10/107
Office automation; Time management: computer-aided management of electronic mailing [e-mailing]
H04L 51/00
User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols
H04L 67/54
Network services: presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
G06Q
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial

Method, apparatus, and system for automatically replying mail

Life of this patent

Method, apparatus, and system for automatically replying mail

Life of this patent

Abstract

Claims20