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US 2011/0235543 A1Published application
Dynamically troubleshooting voice quality
AssigneeCisco Technology, Inc.
InventorsAnantha Narayanan SEETHARAMAN, Jayesh A. Chokshi, Jennifer Mun Blatnik
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Abstract
In an example embodiment, a method for dynamically troubleshooting voice quality. The method comprises generating a request to intercept a predetermined data stream on a network, acquiring a replicated copy of the intercepted data stream responsive to the request and analyzing the replicated copy of the intercepted data stream.
Claims20
A computer implemented method for dynamically troubleshooting voice quality, the method, comprising:
- acquiring call setup information via a first stream;
- requesting a predetermined data stream on a network to analyze;
- determining an intercept access point the predetermined data stream passes through based on the call setup information;
- acquiring a replicated copy of the predetermined data stream, via a second stream, responsive to the request by intercepting the predetermined data stream at the intercept access point;
- and
- analyzing the replicated copy of the predetermined data stream.
3 more elements
An apparatus, comprising:
- an interface for acquiring data representative of a predetermined data stream to intercept;
- an administrative communication port coupled to a network in data communication with the data stream;
- an intercepting control element port coupled to the network;
- an intercepting network element port coupled to the network;
- and
- voice quality logic coupled to the interface, the intercepting control element port, the intercepting network element port, and the administrative communication port;
- wherein the voice quality logic is responsive to the interface acquiring data representative of the predetermined data stream to intercept to transmit a request through the administrative communication port to intercept the predetermined data stream;
- wherein call setup data is received via the intercepting control element port;
- and
- wherein a replicated copy of the predetermined data stream is received via the intercepting network port based on the call setup data and is analyzed by the voice quality logic.
7 more elements
An apparatus, comprising:
- means for acquiring call setup information via a first stream;
- means for generating a request to intercept a predetermined data stream on a network;
- means for determining an intercept access point the predetermined data stream passes through based on the call setup information;
- means for acquiring a replicated copy of the predetermined data stream, via a second stream, responsive to the request by intercepting the predetermined data stream at the intercept access point;
- and
- means for analyzing the replicated copy of the predetermined data stream.
3 more elements
Dependencies are inferred from the claim text.