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AssigneeOpen Text Corporation
InventorsDouglas J. Ranalli, Robert Haebner, Valerie Louise Johns, Shelley J. Ranalli, Lori Baumgartner, Diana Li
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An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon a time-variable set of input conditions which may be determined from one or more of the destination, the source, a database of past delivery attempts, and a human analyst. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.
A method for a computing device to facilitate delivery of a document from a source to a destination over a network after an unsuccessful initial delivery attempt of the document to the destination, the method comprising:
A computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by at least one processor to perform:
A system comprising:
Dependencies are inferred from the claim text.