US 2011/0213724 A1 · COMMUNITY HUB REVIEW

Abstract

The business review application provides a customer with a bank-hosted business review platform that provides an advertising and feedback service for the bank's business customers and provides a rating, review, feedback, and recommendation service for the bank's individual and business customers. Thus, the bank's customers can rate and review the bank's business customers. The bank uses its authentication systems used by its customers to access online banking services to authenticate the identity of the customer creating a business review in the business review platform. In some embodiments, the business review application only permits its customers to make one review of a business within a certain period of time or one review after a transaction with that business shows up in the customer's transaction information maintained by the bank. In this way, the bank can host a review platform that is much more accurate and trust-worthy than traditional business review platforms.

Claims30

Dependent claims

A local community hub review system for an online banking system comprising:

a memory device;
a communication device;
and
a processing device operatively coupled to the memory device and the communication device, wherein the processing device is configured to execute computer-readable program code to:
receive input from a customer related to a business or event the customer wants to review;
access from a community hub the reviews of the business or event;
display on a community hub interface the reviews of the business or event;
receive input from a customer for assigning a review score associated with the business or event the customer wants to review.

5 more elements

Dependencies are inferred from the claim text.

Community hub review

Life of this patent

Community hub review

Life of this patent

Abstract

Claims30