Method and system for user prioritization within call completion services using a preferred allocation of resources

A computer-implemented method for prioritizing callers for a call completion service to a destination when a call attempt to the destination fails, comprising:

• providing a control system comprising a computer having a processor and having one or more resources allocatable to the call completion service;
• executing one or more software modules in the processor and thereby configuring the processor, in which:
• a first module is identifying that a caller is applying for a call completion service;
• a second module is automatically determining if the caller should have a first priority or a second priority;
• a third module is registering in a data store information to associate the caller with the determined priority;
• and
• a fourth module is launching the call completion service in response to any data in the data store and in hierarchical accordance with the determined priority;
• and
• handling the call completion service to the destination using a preferred allocation of the one or more of the resources in support of the call completion service for the caller having the first priority and a different allocation of the one or more of the resources for the caller having the second priority.

A system for prioritizing callers for a call completion service to a destination when a call attempt to the destination fails, comprising:

• a data store;
• a plurality of modules, at least one of which has access to the data store, including:
• a first module operative to identify that a caller is applying for a call completion service;
• a second module operative to automatically determine if the caller should have a first priority or a second priority;
• a third module operative to register in the data store information to associate the caller with the determined priority;
• a fourth module operative to launch the call completion service in response to the information in the data store and in hierarchical accordance with the determined priority;
• and
• a control system comprising a computer having a processor configured to execute the plurality of modules and having resources allocatable to the call completion service so as to handle the call completion service launched by the fourth module such that a preferred allocation of one or more of the resources is allocated to the caller having the first priority and a different allocation of the one or more resources is allocated to the caller having the second priority.