Order entry system for telecommunications network service

A method for ordering a network service on a telecommunications network, the method comprising:

• in response to a network service request by a customer, checking availability of a network service;
• if the network service is available, sending a network service available message to the customer;
• prompting the customer to reserve or order the network service via a service order display;
• in response to a reserve request or an order request for the network service, completing a design of network components for the network service;
• returning a design complete message;
• in response to a design complete message resulting from an order request if the customer ordered the network service:
• managing activation of the network components in the design;
• and
• in response to a design complete message resulting from a reserve request if the customer reserved the network service:
• updating the status of the service order display to indicate the service order is reserved.

A system for ordering a network service on a telecommunications network, the system comprising:

• an order entry module operable to, in response to a request for network service by a customer, prompt the customer to provide parameters of the requested network service;
• an installation system operable to check availability of the network service based on the parameters;
• a reservation/order module operable to prompt the customer to reserve or order the network service if available;
• in response to a reserve request or an order request for the network service, the installation system is further operable to configure network components for the network service;
• a workflow management module operable to initiate activation of the configured network components;
• and
• a pending reservation module operable to monitor the reservation status of the service order if the customer reserved the order,
• wherein the reservation/order module is further operable to confirm to the customer that the design is reserved or ordered.

A method for ordering a network service on a telecommunications network, the method comprising:

• in response to a request for network service by a customer, prompting the customer to provide parameters of the requested network service;
• checking availability of the network service based on the parameters;
• prompting the customer to reserve or order the network service if available;
• in response to a reserve request or an order request for the network service, configuring network components for the network service;
• initiating activation of the configured network components;
• confirming to the customer that the design is reserved or ordered;
• and
• monitoring the reservation status of the service order if the customer reserved the order.