Method and device for analyzing voice mail
AssigneeResearch In Motion Limited
InventorNicholas Bryson Wilson
Life of this patent
Estimating the term…
Abstract
The present disclosure provides a method and device for analyzing and responding to voice mail messages. A voice mail message may contain one or more addresses or phone numbers associated with the calling party. The portion of the voice mail message containing an address may be recognized and processed with speech recognition algorithms to determine one or more spoken addresses associated with the voice mail message. The recognized spoken addresses may be displayed by a communications device and the portion of the voice mail message recognized as containing the spoken addresses may be replayed in order for a user to confirm the recognized address. Communications to an address associated with the voice mail message may be enabled while the portion of the voice mail message is replayed.
Claims21
A method of analyzing and responding to voice mail messages in communications devices, the method comprising:
- analyzing a voice mail message;
- recognizing a portion of the voice mail message as a spoken address;
- presenting an indication of the recognized spoken address through a user interface of the communications device;
- detecting an actuation of the indication;
- and
- in response to the detected actuation,
- playing, by an audio output of the communications device, an audio recording of the portion of the voice mail message recognized as the spoken address, and
- enabling a communication to an address associated with the voice mail message.
A communications device for analyzing and responding to voice mail messages, comprising:
- a voice communications interface;
- an audio output;
- a user interface;
- and
- a controller for controlling the operation of the communications device;
- the controller being configured to:
- analyze a voice mail message;
- recognize a portion of the voice mail message as a spoken address;
- present an indication of the recognized spoken address through the user interface;
- detect an actuation of the indication;
- and in response to the detected actuation, play an audio recording of the portion of the voice mail message recognized as the spoken address through the audio output and enable a communication to an address associated with the voice mail message through the voice communications interface.
A voice mail server for analyzing voice mail messages, the server comprising:
- a voice communications interface;
- and
- a controller for controlling the operation of the server;
- the controller being configured to:
- analyze a voice mail message;
- recognize a portion of the voice mail message as a spoken address;
- transmit an indication of the recognized spoken address;
- detect an actuation of the indication;
- and in response to the detected actuation, play an audio recording of the portion of the voice mail message recognized as the spoken address and enable a communication to an address associated with the voice mail message through the voice communications interface.
A computer-readable storage medium in a communications device having an audio output and a voice communications interface, the medium having stored thereon computer-readable and computer-executable instructions, which, when executed by a processor, cause the communications device to perform actions comprising:
- analyzing a voice mail message;
- recognizing a portion of the voice mail message as a spoken address;
- presenting an indication of the recognized spoken address;
- detecting an actuation of the indication;
- and
- in response to the detected actuation,
- playing, by the audio output of a communications device, an audio recording of the portion of the voice mail message recognized as the spoken address, and
- enabling a communication to an address associated with the voice mail message.
Dependencies are inferred from the claim text.