System and method for monitoring of user quality-of-experience on a wireless network
AssigneeInternational Business Machines Corporation
InventorsMalolan Chetlur, Partha Dutta, Shivkumar Kalyanaraman, Arun Vishwanath
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Abstract
Embodiments of the invention provide monitoring of the Quality-of-Experience (QoE) of a mobile user of a wireless network without introducing any additional packets or requiring user feedback. Furthermore, embodiments of the invention provide QoE information based on certain control messages that may be utilized for reporting, research, or monitoring purposes. As such, a service provider could utilize the QoE information provided by embodiments of the invention to, among other possibilities, manage, upgrade, or enhance their wireless network to ensure a quality network experience for end users.
Claims20
A method, comprising:
- ascertaining at one or more monitors one or more wireless network characteristics selected from the group consisting of:
- control messages of a wireless network;
- one or more base station delay factors;
- packet information from one or more packets transmitted over the wireless network;
- and
- packet statistics;
- and
- calculating quality of experience metrics at the one or more monitors using the one or more wireless network characteristics.
A system comprising:
- one or more processors;
- and
- a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code being executable by the processor and comprising:
- computer readable program code configured to ascertain one or more wireless network characteristics selected from the group consisting of:
- control messages of a wireless network;
- one or more base station delay factors;
- packet information from one or more packets transmitted over the wireless network;
- and
- packet statistics;
- and
- computer readable program code configured to calculate quality of experience metrics using the one or more wireless network characteristics.
A computer program product comprising:
- a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising:
- computer readable program code configured to ascertain one or more wireless network characteristics selected from the group consisting of:
- control messages of a wireless network;
- one or more base station delay factors;
- packet information from one or more packets transmitted over the wireless network;
- and
- packet statistics;
- and
- computer readable program code configured to calculate quality of experience metrics using the one or more wireless network characteristics.
Dependencies are inferred from the claim text.