Apparatus for effecting an emergency phone call originated by a telephone at a first end-user premise, the first end-user premise including first end-user equipment connected to a communications network via a first communication link, said apparatus comprising:
- a processing entity configured to:
- determine that an ability of the first end-user equipment to communicate via the first communication link is disrupted;
- and
- determine that the emergency phone call is to be effected over the communications network;
- and
- a routing entity configured to:
- establish a wireless communication link between the first end-user equipment and second end-user equipment at a second end-user premise;
- and
- cause information pertaining to the emergency phone call to be transmitted to communication equipment associated with an emergency phone call answering point via the wireless communication link and a second communication link connecting the second end-user equipment to the communications network.