Apparatus, system, and method for retaining email response time trends

An apparatus to retain email response time trends, the apparatus comprising:

• a send module configured to determine a send time comprising a time that a user sends an email message to a recipient;
• a receive module configured to determine a receive time comprising a time that the user receives a response to the email message from the recipient;
• a response time module configured to determine a response time corresponding to the email message based on an elapsed time between the send time and the receive time;
• a content identifier module configured to determine a content identifier for the email message, the content identifier based on a subject matter of the email message;
• and
• a trend module configured to determine a response time trend corresponding to the recipient and the content identifier based on the response time and on a plurality of previous response times of the recipient, the plurality of previous response times corresponding to a plurality of previous email messages matching the content identifier.

A computer program product comprising a computer readable medium having computer usable program code executable to perform operations to retain email response time trends, the operations of the computer program product comprising:

• determining a send time comprising a time that a user sends an email message to a recipient;
• determining a receive time comprising a time that the user receives a response to the email message from the recipient;
• determining a response time corresponding to the email message based on an elapsed time between the send time and the receive time;
• determining a content identifier for the email message;
• and
• determining a response time trend corresponding to the recipient and the content identifier based on the response time and on a plurality of previous response times for the recipient, the plurality of previous response times corresponding to a plurality of previous email messages matching the content identifier.

An apparatus to retain email response time trends, the apparatus comprising:

• a send module configured to determine a send time comprising a time that a user sends an email message to a recipient;
• a receive module configured to determine a receive time comprising a time that the user receives a response to the email message from the recipient;
• a response time module configured to determine a response time corresponding to the email message based on an elapsed time between the send time and the receive time;
• a content identifier module configured to determine a content identifier for the email message, the content identifier based on a subject matter of the email message;
• a trend module configured to determine a response time trend corresponding to the recipient and the content identifier based on the response time and on a plurality of previous response times of the recipient, the plurality of previous response times corresponding to a plurality of previous email messages matching the content identifier;
• a schedule module configured to adjust the response time trend based on schedule information of the recipient, the schedule information comprising a time zone of the recipient and one or more calendar items of the recipient;
• a history module configured to update the response time trend based on one or more stored email messages sent to the recipient and on one or more corresponding stored response messages from the recipient;
• a storage module configured to store the response time trend and response time data corresponding to the email message;
• and
• a custom module configured to determine a custom response time trend defined by a user based on the stored response time data.