US 2011/0087704 A1Published application

Customizable library for information technology design and management using expert knowledge base

AssigneeEMC Corporation

InventorsAnthony Bennett Bishop, Sheppard David Narkier, Alexis Salvatore Pecoraro, Paul John Wanish

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Abstract

A system for providing a customized library platform of informational elements, each pertaining to one or more of information technology disciplines, includes a database of informational elements, and first computer-implemented user interfaces usable to provide the customization and a second user interface usable to view the customized library platform. The IT disciplines span design, analysis, modeling and management across a wide spectrum of IT functions and includes levels of detail and viewpoints that accommodate multiple roles across IT, from very senior executives to low level engineers and programmers. The knowledge base allows organizations to model their knowledge relationships to fit their structures, processes and guidelines, by using a provided framework as a starting point. The intelligent knowledge base emphasizes specific practices that enhance the linkage of business to IT, which is a widely recognized gap across IT creating massive waste and inefficiency.

Claims21

Dependent claims

A method for providing a library platform, customized for use by a particular customer, of informational elements that each pertain to one or more of information technology analysis, modeling, design and management, comprising:

(a) creating a non-customized knowledge base, arranged in the form of discrete informational elements that each incorporate intellectual property describing an aspect of information technology analysis, modeling, design and/or management;
in a data store;
(b) defining a high-level framework in which a plurality of the discrete informational elements may be arranged;
(c) presenting an unpopulated data tree, having data connection points established according to the high-level framework, to a first user via a user interface implemented on a computer;
(d) in conjunction with presentation of the unpopulated data tree, presenting the informational elements of the knowledge base to the first user for customized selection and placement thereof on the tree, wherein selection and placement is based on characteristics, known to the first user, about an information technology system of a particular customer;
(e) in response to selection of a particular informational element, by the first user, from the knowledge base, facilitating the attachment of the selected informational element at a data connection point on the tree, thereby forming a tree node, such that the high-level framework provides semantic context for the selected informational element;
(f) presenting the updated tree to the first user;
(g) iteratively repeating steps (d), (e) and (f) until a library platform, comprising a fully-populated tree that is customized for use by the particular customer, is completed;
and
(h) providing the completed library platform to the particular customer for use in one or more of designing, analysis, modeling and managing the information technology system of the customer.

7 more elements

A computer-readable medium containing a program for executing a method for providing a library platform, customized for use by a particular customer, of informational elements that each pertain to one or more of information technology analysis, modeling, design and management, the method comprising the following steps:

(a) storing, in a database, a collection of discrete informational elements that each incorporate intellectual property describing an aspect of information technology analysis, modeling, design and/or management, the informational elements collectively forming a non-customized knowledge base;
(b) maintaining a high-level framework in which a plurality of the discrete informational elements may be arranged;
(c) presenting an unpopulated data tree, having data connection points established according to the high-level framework, to a first user via a user interface implemented on a computer;
(d) in conjunction with presentation of the unpopulated data tree, presenting the informational elements of the knowledge base to the first user for customized selection and placement thereof on the tree, wherein selection and placement is based on characteristics, known to the first user, about an information technology system of a particular customer;
(e) in response to selection of a particular informational element, by the first user, from the knowledge base, attaching the selected informational element at a data connection point on the tree, thereby forming a tree node, such that the high-level framework provides semantic context for the selected informational element;
(f) presenting the updated tree to the first user;
(g) iteratively repeating steps (d), (e) and (f) until a library platform, comprising a fully-populated tree that is customized for use by the particular customer, is completed;
and
(h) producing one or more output files, whose content represents the completed library platform, for use by the particular customer for use in one or more of designing, analysis, modeling and managing the information technology system of the customer.

6 more elements

Dependencies are inferred from the claim text.

Facts

Application: 12/899,315Filed 6 Oct 2010
Priority: 6 Oct 2009
Published: 14 Apr 2011
Term ends: Not estimatedThe source records don’t support an estimate.

Classification5 codes

G06F 16/28
Of structured data, e.g. relational data: databases characterised by their database models, e.g. relational or object models
G06F 16/93
Details of database functions independent of the retrieved data types: document management systems
G06F 16/951
Retrieval from the web: indexing; Web crawling techniques
G06F 16/972
Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking: access to data in other repository…