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US 2011/0035377 A1Published application
Method
AssigneeBritish Telecommunications public limited company
InventorsFang Wang, Hakan Duman, Simon G Thompson, Duong Nguyen
Life of this patent
Estimating the term…
Abstract
A method of analysing automatically analysing online posts, such that they may then be responded appropriately. The method may comprise: extracting a list of keywords from each of the plurality of posts; generating one or more keyword clusters based on the keywords extracted from each of the plurality of posts and classifying new posts in accordance with the one or more keyword clusters.
Claims12
A method of analysing a plurality of online posts, the method comprising the steps of:
- a) extracting a list of keywords from each of the plurality of posts;
- b) generating one or more keyword clusters based on the keywords extracted from each of the plurality of posts and
- c) classifying new posts in accordance with the one or more keyword clusters.
Dependencies are inferred from the claim text.