System and Method for Voice Messaging
OwnerSarkis Boghjalian, Reza Jaliliinventors
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Abstract
A system and method for voice messaging the enables the modification of recorded voice messages and caller-specific conveniences. More particularly, the present invention pertains to identifying a caller and, thereby, enabling the caller to modify recorded voice messages and enabling a recipient to designate how calls from a particular caller should be handled, for example, by specifying a greeting message for a particular caller or by specifying the order in which voice messages are presented based upon the associated caller.
Claims18
A system for the recording and presentation of voice messages and greeting messages, the system comprising:
- a communication device;
- a voice message server, wherein the server comprises:
- a database, wherein the database is enabled to maintain a system record associated with identification information;
- a recording mechanism, wherein the recording mechanism enables the recording of one or more of a voice message and a greeting message and the storage of one or more of a voice message and a greeting message in association with a system record;
- a presentation mechanism, wherein the presentation mechanism enables the presentation of one or more of a voice message and a greeting message stored in association with a system record;
- and
- an identification mechanism, wherein the identification mechanism enables the identification of a system record via identification information received from the communication device, thereby enabling the locating of a voice message or a greeting message stored in association with the system record;
- and
- a communication network, wherein the communication network enables communication between the voice message server and the communication device.
A method for recording a voice message in a voice messaging system, the method comprising:
- receiving from a caller a first voice message recording request at a voice message server, wherein the first voice message recording request includes identification information that identifies the caller and a recipient;
- locating a caller system record maintained with the voice message server in association with the received identification information;
- locating a recipient system record maintained with the voice message server in association with the received identification information;
- recording a voice message received from the caller;
- storing a voice message in association with the caller system record and the recipient system record;
- receiving from the caller a second voice message recording request at the voice message server, wherein the second voice message recording request includes identification information that identifies the caller and the recipient;
- locating the voice message stored in association with the caller system record and the recipient system record;
- modifying the voice message;
- and
- storing the voice message as modified in association with the caller system record and the recipient system record.
A method for recording a greeting message in a voice messaging system, the method comprising:
- receiving from a user a greeting message recording request at a voice message server, wherein the greeting message recording request includes identification information that identifies the user and a specific caller;
- locating a system record associated with the user maintained with the voice message server in association with the received identification information;
- locating a system record associated with the specific caller maintained with the voice message server in association with the received identification information;
- recording a greeting message;
- and
- storing the greeting message in association with the system record of the user and the system record of the specific caller.
Dependencies are inferred from the claim text.