A system for operating a lift installation with at least one lift car and at least one lift control, the system comprising a programmed processor and a memory for storing instructions to be executed by the processor to cause the processor to perform the following functions:
- receive at least one activation signal at a reporting device near the lift installation from a transmitting/receiving device of a mobile apparatus;
- activate the reporting device in response to the received activation signal;
- and
- transmit at least one network address of a recognition device of a lift control of the lift installation from the activated reporting device to the transmitting/receiving device of the mobile apparatus.