Auto-dialer blocking on network
AssigneeAT&T Intellectual Property I, L.P.
InventorJames S. Grande
Life of this patent
Estimating the term…
Abstract
A method and platform for reducing call blocking in a telecommunications network addresses problems caused by the use of auto-dialers and by mass calling events in the network. When a capacity excess is detected, information associated with excess calls, such as the Initial Address Message (IAM), is stored in an incoming call cache memory. A message may be played to the caller informing the caller of the status of the message. Once additional call capacity is open, the call is connected using the call information stored in the cache. The calls may be removed from the cache and connected on a first-in, first-out basis.
Claims20
A method for reducing call blocking of calls that exceed a capacity of a network element in a telecommunications network, the method comprising the steps of:
- in a computer, detecting incoming traffic in excess of the capacity of the network element;
- in response to the detection, storing call routing information of an incoming call in an incoming call cache memory;
- determining that capacity exists in the network element to connect the incoming call;
- and
- connecting the incoming call using the stored call routing information.
An anti-blocking platform for reducing call blocking of calls that exceed a capacity of a network element in a telecommunications network, the platform comprising:
- a call congestion detector for detecting incoming traffic in excess of the capacity of the network element;
- an incoming call cache memory;
- and
- a cache manager comprising a processor and a computer-usable medium having computer readable instructions stored thereon for execution by the processor to perform a method comprising:
- receiving from the call congestion detector an indication that incoming traffic exceeds the capacity of the network element;
- storing call routing information of an incoming call in the incoming call cache memory;
- determining that capacity exists in the network element to connect the incoming call;
- and
- based on determining that capacity exists, connecting the incoming call using the stored call routing information.
Dependencies are inferred from the claim text.