Utilizing e-mail response time statistics for more efficient and effective user communication

A computer program product comprising a computer usable medium having a computer readable program instructions, wherein the computer readable medium, when executed on a computer, causes the computer to perform a method of increasing email correspondence responsiveness, the method comprising:

• detecting a first set of email messages transmitted by a first correspondent to a second correspondent;
• creating a tracking record based on the responsiveness of the second correspondent to each email message of the first set of email messages;
• performing a first statistical analysis of the tracking record;
• generating a set of responsiveness metrics based on the first statistical analysis;
• detecting new outgoing email messages addressed to the second correspondent;
• and
• providing a user-configurable email message format for each detected outgoing message, the user-configurable email message format being configured to increase effective email response time from the second correspondent, and the user-configurable email message format being based on the set of responsiveness metrics.

An email correspondence system comprising:

• a first computer apparatus configured to provide email access to a first user through an email client executed on the first computer apparatus;
• and
• a second computer apparatus in communication with the first computer apparatus, the second computer apparatus configured to provide email access to a second user through an email client executed on the second computer apparatus;
• wherein computer readable instructions are stored in a memory of the second computer apparatus and the computer readable instructions, when executed by a processor of the second computer apparatus, cause the processor to execute a method of increasing email correspondence responsiveness, the method comprising:
• detecting a first set of email messages transmitted by the second user to the first user;
• creating a tracking record stored in the memory based on the responsiveness of the first user to each email message of the first set of email messages;
• performing a first statistical analysis of the tracking record;
• generating a set of responsiveness metrics based on the first statistical analysis;
• detecting new outgoing email messages addressed to the first user;
• and
• providing a user-configurable email message format for each detected outgoing message, the user-configurable email message format being configured to increase effective email response time from the first user, and the user-configurable email message format being based on the set of responsiveness metrics.