Social Network Query and Response System to Locate Subject Matter Expertise
AssigneeAvaya Inc.
InventorReinhard Peter Klemm
Life of this patent
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AssigneeAvaya Inc.
InventorReinhard Peter Klemm
Estimating the term…
A method for identifying a person who possesses the expertise in a specific subject matter, wherein the method comprises receiving a query and criteria from a first user and, transmitting a request to a server. Upon receiving the request, the server selects a second user from the first user's contacts based on the request. Similarly, the server selects a third user from the second user's contacts, wherein the third user is not in the first user's contacts. After the users are selected, the server transmits the request to the second user and the third user's terminal. If the second user and the third user do not respond to the request, the server selects a fourth user from the third user's contacts, wherein the fourth user is not in the first user and the second user's contacts. This process is performed by the server until an “expert” responds to the request.
A method comprising:
A method comprising:
Dependencies are inferred from the claim text.