System and method to determine root cause constraints and resolution options to solve order promising exceptions

A computer-implemented method providing an order promising system, comprising:

• receiving, by a computer, an order promise from one or more enterprises;
• defining, by the computer, one or more constraints;
• creating, by the computer, one or more strategy models comprising one or more strategy changes;
• executing, by the computer, the one or more strategy models to relax the one or more constraints using the one or more strategy changes;
• and
• generating, by the computer, a report of the reasons for lateness and shortness of the order promise and store the generated report.

A computer-readable medium embodied with software enabling an order promising system, the software when executed using one or more computers is configured to:

• receive an order promise from one or more enterprises;
• define one or more constraints;
• create one or more strategy models comprising one or more strategy changes;
• execute the one or more strategy models to relax the one or more constraints using the one or more strategy changes;
• and
• generate a report of the reasons for lateness and shortness of the order promise and store the generated report.