Conversation support
AssigneeVerizon Patent and Licensing Inc.
InventorsKristopher T. Frazier, Heath Stallings
Life of this patent
Estimating the term…
Abstract
A method may include receiving, at a first device associated with a first party, communications from a second device. The communications may be associated with a communication session that includes an audio conversation, a text-based conversation or a multimedia conversation. The method may also include identifying a word or phrase from the communication session and retrieving, from a memory included in the first device, information associated with the word or phrase. The method may further include outputting, to a display associated with the first device, the retrieved information.
Claims20
A device, comprising:
- a communication interface configured to send and receive communications associated with a communication session;
- a memory configured to store files;
- a display;
- and
- logic configured to:
- identify at least one term or phrase from the communication session,
- retrieve, from the memory, at least one file associated with the at least one term or phrase, and
- output, to the display, the at least one file.
A computer-readable medium having stored thereon sequences of instructions which, when executed by at least one processor, cause the at least one processor to:
- monitor a communication session involving at least a first party;
- identify at least one term or phrase from the communication session;
- retrieve, from a first device associated with the first party, information relevant to the at least one term or phrase;
- and
- forward the retrieved information to a second device via a network.
A method, comprising:
- receiving, at a first device associated with a first party, communications from a second device, the communications being associated with a communication session comprising at least one of an audio conversation, a text-based conversation or a multimedia conversation;
- identifying at least one word or phrase from the communication session;
- retrieving, from a memory included in the first device, information associated with the at least one word or phrase;
- and
- outputting, to a display associated with the first device, the retrieved information.
Dependencies are inferred from the claim text.