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US 2010/0162030 A1Published application
Method and apparatus for initiating corrective action for an electronic terminal
AssigneeNCR Corporation
InventorsWilliam G. Schindel, JR., David Eric Malone, Kevin T. McGovern
Life of this patent
Estimating the term…
Abstract
A method and device are provided for initiating corrective actions for a terminal, such as an ATM. A method of initiating corrective actions for a terminal comprises, monitoring a fault status of a first component, detecting a fault status of the first component with a first trigger plug-in, activating a first action plug-in based upon the detected fault status of the first component, and recycling the first component.
Claims20
A method of initiating corrective actions for a terminal comprising:
- monitoring a fault status of a first component;
- detecting a fault status of the first component with a first trigger plug-in;
- activating a first action plug-in based upon the detected fault status of the first component;
- and
- recycling the first component.
2 more elements
A terminal comprising:
- a first hardware component;
- a first software component;
- a memory;
- a first hardware component trigger plug-in programmed within the memory, the first hardware component trigger plug-in configured to generate a first hardware component trigger status in response to a detected fault condition of the first hardware component;
- a first hardware component action plug-in programmed within the memory, the first hardware component action plug-in programmed to control recycling of the first hardware component in response to a first hardware action plug-in invocation;
- a first software component trigger plug-in programmed within the memory, the first software component trigger plug-in programmed to generate a first software component trigger status in response to a detected fault condition of the first software component;
- a first software action plug-in programmed within the memory, the first software component action plug-in programmed to control a recycling of the first software component in response to a first software action plug-in invocation;
- and
- an incident reduction agent programmed within the memory, the incident reduction agent programmed to (i) recognize the first hardware component trigger status, (ii) issue the first hardware action plug-in invocation based upon the recognized first hardware component trigger status, (iii) recognize the first software component trigger status, and (iv) issue the first software action plug-in invocation based upon the recognized first software component trigger status.
6 more elements
A method of operating a terminal comprising:
- generating a first hardware component trigger status in response to a detected fault condition of a first hardware component;
- recognizing the first hardware component trigger status;
- issuing a first hardware action plug-in invocation based upon the recognized first hardware component trigger status;
- recycling the first hardware component in response to the first hardware action plug-in invocation;
- generating a first software component trigger status in response to a detected fault condition of a first software component;
- recognizing the first software component trigger status;
- issuing a first software action plug-in invocation based upon the recognized first software component trigger status;
- and
- recycling the first software component in response to the first software action plug-in invocation.
6 more elements
Dependencies are inferred from the claim text.