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US 2010/0161505 A1Published application
Enterprise knowledge management and sharing method and apparatus
OwnerJonathan Ding, Bo Huang +1inventors
InventorsJonathan Ding, Bo Huang, Wenjie Zhang
Life of this patent
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Abstract
An enterprise knowledge management and sharing system having a plurality of services to facilitate members of an enterprise to create, capture, organize, refine, promote and/or publish knowledge of the enterprise is disclosed and described herein.
Claims28
An enterprise knowledge management and sharing apparatus, comprising:
- at least a selected one of a knowledge capturing service or a knowledge creation service to facilitate at least one of capturing and creating of knowledge within the enterprise by at least a first subset of members of an enterprise;
- a knowledge organization service operatively coupled to the at least one knowledge capturing or knowledge creation services to organize the captured or created knowledge within the enterprise;
- a knowledge refining service operatively coupled to the knowledge organization service to facilitate refining the organized knowledge within the enterprise by at least a second subset of members of the enterprise;
- and
- a knowledge promotion and publication service operatively coupled to the knowledge refining service to promote and publish the refined knowledge within the enterprise for sharing among members of the enterprise.
2 more elements
An enterprise knowledge management and sharing method comprising:
- capturing or creating knowledge within an enterprise by at least a first subset of a plurality of members of the enterprise;
- organizing and/or refining the captured or created knowledge within the enterprise by at least a second subset of the plurality of members of the enterprise, taking into consideration credibility of the organizing and/or refining members;
- and
- promoting and publishing the organized and/or refined knowledge within the enterprise for sharing among the members of the enterprise.
1 more element
An enterprise system, comprising:
- a plurality of client devices, each including at least a selected one of a plurality of office applications, for use by a corresponding plurality of members of an enterprise having the enterprise system;
- and
- one or more servers coupled to the plurality of client devices, having a knowledge management and sharing service including a plurality of interfacing services to interface with the plurality of office applications to enable the members of the enterprise to capture and/or create knowledge within the enterprise, organize and/or refining the captured or created knowledge within the enterprise, and to promote and publish the organized and/or refined knowledge within the enterprise, using the plurality of office applications.
An article of manufacture comprising
- a machine-readable medium;
- and
- a plurality of programming instructions stored thereon, which when executed by a server, implements on the server a combined Wiki-Forum for an enterprise knowledge management and sharing system (EKMSS) for members of an enterprise having the EKMSS to create, categorize and refine knowledge of the enterprise, within the enterprise.
Dependencies are inferred from the claim text.