System and method for assisting field communications technicians in repairing communications lines

A system configured to assist telephone service technicians in repairing communications lines, said system comprising:

• a memory configured to store test parameters for testing operation of a communications line;
• an input/output (I/O) unit configured to communicate over the communications line with a network node;
• an electronic display;
• and
• a processing unit in communication with said memory, I/O unit, and electronic display, said processing unit configured to:
• measure an operation parameter of communications over the communications line via said I/O unit;
• determine whether the operational parameter meets an operational criteria established by at least one test parameter of the test parameters;
• store the measured operational parameters and a test result indicator as to whether the operational parameters met the operational criteria in said memory;
• and
• if the operational parameter met the operational criteria, then display an indicator representative of the operational parameter passing a test of the operational parameter;
• otherwise, if the operational parameter did not meet the operational criteria, then:
• display an indication that the operational parameter did not pass the test on said electronic display;
• display possible causes for the operational parameter failing the test on said electronic display;
• display recommendations for correcting at least one possible problem that lead to the operational parameter not passing the test on said electronic display.