Determining Normal Call Blocking Volume From Call Blast Affecting Trunk Groups
AssigneeAT&T Intellectual Property I, L.P.
InventorsDavid L. Kimble, Richard E. Burke, JR.
Life of this patent
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Abstract
A method is provided for utilizing a call block analysis tool of a computer system to determine the number of normal calls blocked on a telecommunication trunk group during a call blast event. After a call blast event has been determined to have occurred during a trunk group's calling hour, the method uses current and history trunk group traffic statistics to determine the number of “normal” calls that were blocked during a calling hour. This method uses historical average holding time, current offered load, current blocking proportions as well as current and historical peakedness to numerically solute for the number of “normal” calls blocked.
Claims17
A method for utilizing a call block analysis tool of a computer system for determining a number of normal calls blocked on a telecommunication trunk group during a call blast event, where the telecommunication trunk group operatively connects switches for facilitating communications, the method comprising:
- monitoring, by a call block analysis tool of a computer system, communication traffic of calls on a trunk group, wherein the trunk group comprises a plurality of communication paths from one switch to another switch;
- recognizing, by the tool, that a peakedness exceeds a predetermined threshold for the trunk group;
- in response to the peakedness on the trunk group exceeding the predetermined threshold, determining, by the tool, a call blocking duration which is a time period in which a call blast event causes calls to be blocked on the trunk group;
- and
- outputting, by the tool, an estimated number of normal calls blocked on the trunk group during the call blast duration.
A computing apparatus for determining a number of normal calls blocked on a telecommunication trunk group during a call blast event, where the telecommunication trunk group operatively connects switches for facilitating communications comprising:
- memory for storing a program for providing reverse auction services;
- and
- a processor, functionally coupled to the memory, the processor being responsive to computer-executable instructions contained in the program and operative to:
- monitor communication traffic of calls on a trunk group, wherein the trunk group comprises a plurality of communication paths from one switch to another switch;
- recognize that a peakedness exceeds a predetermined threshold for the trunk group;
- in response to the peakedness on the trunk group exceeding the predetermined threshold, determine a call blocking duration which is a time period in which a call blast event causes calls to be blocked on the trunk group;
- and
- output an estimated number of normal calls blocked on the trunk group during the call blast duration.
A computer program product, tangibly embodied on a computer readable medium, the computer program product including instructions for causing a computer to execute a method for determining a number of normal calls blocked on a telecommunication trunk group during a call blast event, where the telecommunication trunk group operatively connects switches for facilitating communications, comprising:
- monitoring communication traffic of calls on a trunk group, wherein the trunk group comprises a plurality of communication paths from one switch to another switch;
- recognizing that a peakedness exceeds a predetermined threshold for the trunk group;
- in response to the peakedness on the trunk group exceeding the predetermined threshold, determining a call blocking duration which is a time period in which a call blast event causes calls to be blocked on the trunk group;
- and
- outputting a number of normal calls blocked on the trunk group during the call blast duration by.
Dependencies are inferred from the claim text.