Method and System for Retrieving Diagnostic Information

A system for retrieving specific diagnostic information comprising:

• a first computing system at a first location, the first computing system including an electronic library of diagnostic information tagged with trouble code identification ID's stored in a first electronic medium;
• a second computing system at a second location, the second computing system including a first interface for retrieving diagnostic trouble codes from a second electronic storage medium within an equipment under diagnosis, the second computing system also having a second interface for connecting with the first computing system and having a display for providing information to a user of the second computing system;
• wherein the second computing system is configured to, upon retrieval of the diagnostic trouble codes, request specific diagnostic information from the electronic library at the first location tagged with the trouble code identification ID's corresponding to the trouble codes received from the equipment under diagnosis, store the specific diagnostic information, and populate the display to the user with an index to the retrieved specific diagnostic information.

A computing device for retrieving and storing only specific diagnostic information comprising:

• a computing device at a first location having a first electronic storage medium, the computing system including a first interface for retrieving diagnostic trouble codes from a second electronic storage medium within an equipment under diagnosis, and having a second interface for connecting with a remote computing system at a second location via a network connection, the computing device including a display for providing information to a user of the second computing system;
• wherein the computing system is configured to, upon retrieval of the diagnostic trouble codes from the equipment under diagnosis, request only specific diagnostic information from an electronic library at the first location that is tagged with trouble code identification ID's corresponding to the trouble codes received from the equipment under diagnosis, store the specific diagnostic information in the first electronic storage medium, and populate the display to the user with an index to the retrieved specific diagnostic information.