Dynamic interactive survey system and method

A method of interactive and feedback communication between a service provider and a service recipient concerning a project, said method comprising:

• (a) providing a system including:
• an information management module including at least one project query list that is selectively adjustable by the service provider in respect of type and extent of queries, wherein said queries require responses indicative of service recipient satisfaction with service provided to the service recipient by the service provider in the project;
• wherein said information management module is operable to generate and transmit to the service recipient a communication enabling service recipient access to one or more of said at least one project query list,
• a graphical user interface communicatively coupled to the information management module and arranged to display a cursor-actuatable slider element that is translatable across a field of graduated query responses of progressively varying service recipient satisfaction or dissatisfaction with services rendered by the service provider to the service recipient in performance of the project;
• wherein cursor selection of a specific query response on the field of graduated query responses causes the information management module to store a value corresponding to that specific query response in a compilation of values for all specific query responses, and
• wherein the information management module is adapted to process said compilation of values for all specific query responses, in response to service provider and/or service recipient request, to generate a service recipient satisfaction report for services rendered by the service provider in performance of the project;
• (b) actuating the system to generate and transmit to the service recipient a communication enabling service recipient access to one or more of said at least one project query list;
• (c) compiling values for all specific query responses in said information management module;
• and
• (d) generating said service recipient satisfaction report.

A method of interactive communication between a service provider and a service recipient relating to a project involving services rendered by the service provider to the service recipient, said method comprising:

• providing an information management module that is selectively actuatable by the service provider to communicate an industry-specific survey to the service recipient, wherein said information management module is arranged to permit the service provider to optionally customize the survey for a specific project type;
• actuating the information management module to communicate a survey for the project, or an access link thereto, to the service recipient, wherein the survey as accessed by the service recipient is presented by a graphical user interface including a cursor-actuatable slider element that is translatable across a field of graduated query responses of progressively varying service recipient satisfaction or dissatisfaction with services rendered by the service provider to the service recipient in performance of the project, and from which a specific query response is cursor-selectable by the service recipient on said field, to cause the information management module to store a value corresponding to that specific query response in a compilation of values of all specific query responses, and to generate a service recipient satisfaction report correlative to said specific query responses.

A system for interactive and feedback communication between a first party and a second party, said system comprising:

• an information management module including at least one query list that is selectively adjustable by the first party in respect of type and extent of queries, wherein said queries require responses indicative of selection, satisfaction or attitude of the second party;
• wherein said information management module is operable to generate and transmit to the first party a communication enabling second party access to one or more of said at least one query,
• a graphical user interface communicatively coupled to the information management module and arranged to display a cursor-actuatable slider element that is translatable across a field of graduated query responses of progressively varying character indicative of selection, satisfaction or attitude of the second party;
• wherein cursor selection of a specific query response on the field of graduated query responses causes the information management module to store a value corresponding to that specific query response in a compilation of values for all specific query responses, and
• wherein the information management module is adapted to process said compilation of values for all specific query responses, in response to first party and/or second party request, to generate a report correlative of selection, satisfaction or attitude of the second party.