Modeling, monitoring, and managing system dimensions for a service assurance system

A computer program product comprising a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for facilitating a method for modeling, monitoring, and managing system dimensions for a service assurance system, the method comprising:

• accepting a model of a proposed system solution for the service assurance system;
• determining one or more dimensions for the system solution from the accepted model;
• monitoring the model of the proposed system solution against one or more events occurring in the service assurance system;
• transmitting an alert when the service assurance system underperforms with reference to the model;
• transmitting the alert when the service assurance system overperforms with reference to the model;
• and,
• in response to an occurrence of one or more events in the service assurance system, performing at least one of:
• (a) determining one or more changes to the model to bring the model into line with a currently existing set of operational conditions;
• or (b) updating the one or more dimensions.

An apparatus for modeling, monitoring, and managing system dimensions for a service assurance system, the apparatus comprising:

• a graphical user interface for accepting a model of a proposed system solution for the service assurance system;
• a Dimensioning Model Manager (DMM) operatively coupled to the graphical user interface, the DMM including a database for storing the accepted model;
• a Dimensioning Engine (DE), operatively coupled to the DMM, for receiving the proposed system solution from the database and determining one or more dimensions for the system solution;
• a Dimensioning Monitor (DM), operatively couple to the database, for monitoring the model of the proposed system solution against one or more events occurring in the service assurance system, wherein the DM transmits an alert if the service assurance system underperforms with reference to the model, wherein the DM transmits the alert if the service assurance system overperforms with reference to the model and wherein, in response to an occurrence of one or more events in the service assurance system, the DM performs at least one of:
• (a) determining one or more changes to the model to bring the model into line with a currently existing set of operational conditions;
• or (b) updating the one or more dimensions.