Managing the Audio-Signal Loss Plan of a Telecommunications Network

A method for managing an audio-signal loss plan of an enterprise network in a telecommunications system, the enterprise network serving telecommunications endpoints connected to the enterprise network, the method comprising:

• accumulating, at a data-processing system, i) a first plurality of voice-quality measurements from a first endpoint that is served by the enterprise network and ii) a second plurality of voice-quality measurements from a second endpoint that is served by the enterprise network, the first and second endpoints being adapted to transmit and receive voice signals and being collocated within a first acoustic environment;
• comparing i) the first plurality of voice-quality measurements to a first theoretical target that is a function of the audio-signal loss plan, resulting in a first comparison result, and ii) the second plurality of voice-quality measurements to a second theoretical target that is a function of the audio-signal loss plan, resulting in a second comparison result;
• and
• outputting, from the data-processing system, a value of a parameter that characterizes the first acoustic environment, the value being based on the first and second comparison results.

A method for managing an audio-signal loss plan of an enterprise network in a telecommunications system, the enterprise network serving telecommunications endpoints connected to the enterprise network, the method comprising:

• accumulating, at a data-processing system, i) a first plurality of voice-quality measurements from a first set of one or more endpoints that are served by the enterprise network, and ii) a second plurality of voice-quality measurements from a second set of one or more endpoints that are served by the enterprise network, the first set and second set of one or more endpoints being adapted to receive voice signals that pass through a first telecommunications gateway via a first receive path and a second telecommunications gateway via a second receive path, respectively;
• comparing i) the first plurality of voice-quality measurements to a first theoretical target that is a function of the audio-signal loss plan that comprises the receive path passing through the first telecommunications gateway, resulting in a first comparison result, and ii) the second plurality of voice-quality measurements to a second theoretical target that is a function of the audio-signal loss plan that comprises the receive path passing through the second telecommunications gateway, resulting in a second comparison result;
• and
• outputting, from the data-processing system, a first value of a parameter that characterizes the first receive path through the first telecommunications gateway, the first value being based on the first and second comparison results.