Method and system for reviewing business activity of a business entity

A system for reviewing business activity data of a business entity, comprising:

• a plurality of stored ticket records for a plurality of human-implemented jobs performed at the business entity, each ticket record including data associated with at least one of the plurality of human-implemented jobs;
• a computer program for monitoring, using one or more computers, all business activities that occur on a computer system of the business entity;
• a first log stored by one or more of the computers, the first log including a first record for each of the activities;
• a set of second records automatically extracted from the first log, the set of second records including, for each business activity from the first log that indicates that a job was initiated, viewed, altered, rerun, or deleted by a human, a record including a set of data;
• an additional log stored by one or more of the computers, the additional log including a set of third records automatically extracted from the set of second records;
• and
• a display for displaying the additional log and displaying ticket records, to permit a user to review the additional log for abnormalities, wherein
• if a record in the set of third records indicates an abnormality, one of more of the record in the set of third records, its associated first record, its associated second record, or its corresponding ticket, includes a flag.

A computer-readable medium having stored thereon a computer program that causes one or more computers to perform a method, the method comprising:

• maintaining ticket records for a plurality of human-implemented jobs performed at a business entity, each ticket record including data associated with at least one of the plurality of human-implemented jobs;
• monitoring, using one or more of the computers, all business activities that occur on a computer system of the business entity;
• storing in a first log on one or more of the computers, a first record for each of the activities;
• automatically extracting from the first log a set of second records, the set of second records including a record for each business activity from the first log that indicates that a job was initiated, viewed, altered, rerun, or deleted by a human;
• automatically extracting a set of third records from the set of second records;
• storing the set of third records in an additional log on one or more of the computers;
• reviewing the set of third records to determine whether each record in the set of third records that indicates that a job was initiated, altered, rerun, or deleted by a human has a corresponding ticket record;
• and
• if a record in the set of third records indicates that a job was initiated, altered, rerun, or deleted by a human and does not have a corresponding ticket record, flagging the record.