Conveying textual content from interactive systems to IP clients
AssigneeVerizon Services Organization Inc.
InventorsWilliam M. Kewin, Philip Ashley
Life of this patent
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AssigneeVerizon Services Organization Inc.
InventorsWilliam M. Kewin, Philip Ashley
Estimating the term…
A system is disclosed. The system has a client device, an interactive response system, and an Internet Protocol (IP) network enabling IP communication between the client device and the interactive response system. The client device may be configured to place a call to the interactive response system via the IP network, to establish an IP telephonic communication session between the client device and the interactive response system, and to display textual content received from the interactive response system during the IP telephonic communication session. The interactive response system is configured to receive the call from the IP network, to establish the IP telephonic communication session between the client device and the interactive response system, to transmit textual content to the client device during the IP telephonic communication session.
A system, comprising:
A method, comprising:
An interactive response system configured to:
A computer-readable medium having stored thereon a computer program which, when executed by an interactive response system, causes the interactive response system to perform a method, the method comprising:
A system, comprising:
Dependencies are inferred from the claim text.