Devices and methods for automating interactive voice response system interaction

A telephone device, comprising:

• a controller;
• a transceiver coupled to the controller, configured to receive data of a menu tree;
• a memory coupled to the controller, configured to store data pertaining to data of the menu tree;
• an automated menu module stored in the memory and including instructions executable by the controller, the menu module configured to generate a response schedule based on the data of the menu tree received via the transceiver;
• a response module configured to retrieve data pertaining to data of the menu tree from the memory to make a response based on the response schedule;
• and
• a transmission module configured to transmit via the transceiver the response in accordance with the response schedule.

A method of a telephone device, comprising:

• receiving via a transceiver of the telephone device, data of a menu tree, the data of the menu tree conforming to a menu description protocol;
• processing the data of the menu tree so that the menu tree is generated by a controller of the telephone device for output by a user interface of the mobile communication device, the menu tree based at least in part on the menu description protocol;
• outputting at least a portion of the menu tree via the user interface to generate menu tree output;
• and
• receiving user input in response to the menu tree output.