Methods, Systems, and Computer-Readable Media for Generating a Report Indicating Job Availability

A system for generating a report indicating job availability, comprising

• a memory for storing a program containing code for generating the report indicating job availability;
• a processor functionally coupled to the memory, the processor being responsive to computer-executable instructions contained in the program and operative to:
• display a selected assignment group,
• display a number of status messages received by a technician in the selected assignment group, the status messages indicating that no jobs are available for the technician,
• determine an amount of lost time associated with the technician in the selected assignment group, the lost minutes comprising a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job, and
• display the amount of lost time associated with the technician in the selected assignment group.

A computer-readable medium having instructions stored thereon for execution by a processor to perform a method for generating a report indicating job availability, the method comprising:

• displaying a selected assignment group;
• displaying a number of status messages received by a technician in the selected assignment group, the status messages indicating that no jobs are available;
• and
• determining an amount of lost time associated with the technician in the selected assignment group, the lost time comprising a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job;
• and
• displaying the amount of lost time associated with the technician in the selected assignment group.