Revenue assurance tool

A method of revenue reconciliation of customer billing and vendor settlements for multimedia services provided through a service network, the method comprising:

• creating an alert rule and a threshold value corresponding to the alert rule, the alert rule comprising at least one rule component;
• performing at least one of tracking or trending data collected from at least one network element in the service network to obtain a set of data;
• applying the alert rule to the data set;
• determining whether the threshold value has been exceeded based on application of the alert rule, an alert associated with the rule being triggered when the threshold value has been exceeded;
• and
• reporting when the alert has been triggered, indicating a possible revenue discrepancy.

A computer readable medium that stores a program, executable by a computer, for reconciling revenue relating to customer usage and billing for voice over IP services provided through a service network, the computer readable medium comprising:

• a creating code segment for enabling creation of an alert rule and a threshold value corresponding to the alert rule, the alert rule comprising at least one rule component;
• an applying code segment for applying the alert rule to a data set, the data set being obtained by performing at least one of tracking or trending data relating to the customer usage and billing collected from at least one network element in the service network;
• a determining code segment for determining whether the threshold value has been exceeded based on application of the alert rule, an alert associated with the alert rule being triggered when the threshold value has been exceeded;
• and
• a reporting code segment for causing a report to be generated when the alert has been triggered, indicating a possible revenue discrepancy.