# US 2008/0188198 A1 · System and method for providing medical and contact information during an emergency call

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- Number: US 2008/0188198 A1
- Document ID: US20080188198A1
- Status: Published application
- Kind: A1
- Application number: 11/849,936
- Filed: 2007-09-04
- Published: 2008-08-07
- Earliest claimed: 2006-01-17
- Assignees: Medical Envelope L.L.C.
- Inventors: Subodh Manubhai Patel; Antoine Porter Brooks
- Web page: https://patentgrep.com/patent/US20080188198A1

## CPC

- G06F 21/6245: {Protecting personal data, e.g. for financial or medical purposes}
- H04W 12/06: Authentication
- H04M 3/42042: {Notifying the called party of information on the calling party (details within substation equipment H04M1/57, signalling details H04Q3/72)}
- H04M 3/42068: {where the identifier is used to access a profile}
- H04M 3/42348: {Location-based services which utilize the location information of a target}
- H04M 3/5116: {for emergency applications}
- H04M 2203/354: Reverse directory service
- H04M 2203/553: Data upload
- H04M 2207/18: wireless networks
- H04M 2242/04: for emergency applications
- H04W 4/90: Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
- H04W 8/20: Transfer of user or subscriber data
- H04W 8/26: Network addressing or numbering for mobility support
- H04W 76/10: Connection setup
- H04W 76/50: for emergency connections
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72)
- H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08)

## Abstract

A system and method for providing medical, contact and location information of a subscriber initiating an emergency call, directly to the nearest Public Safety Answering Point (PSAP) at the time of the receipt of the emergency call. Upon the initiation of an emergency call, the existing infrastructure equipment of a communication service provider is able to access a central server containing the medical and contact information of a subscriber, and relay that information directly to a call center to speed response time and response effectiveness. As well, the location of the emergency call may be provided in order for the call center to forward this information along with the medical and contact information to the most proximate Public Safety Answering Point (PSAP) to the call being made. Alternatively, an agent resident on a communications device used by a subscriber can store and maintain medical and contact information of the subscriber, as well directly transmit the medical and contact information to the call center.

## Claims

### Claim 1

A method for providing subscriber information comprising:
a) receiving an identifier identifying a communication device on a wireless network;
b) forwarding the identifier to a central server;
c) receiving subscriber information and information identifying one or more Public Safety Answering Points (PSAPs) proximate to the communication device from a central server;
d) forwarding the subscriber information to one of the proximate PSAPs.

### Claim 2 (depends on 1)

The method of claim 1 further wherein step b) further comprises:
forwarding the identifier to a first database;
receiving the subscriber information from a central server communicatively connected to the first database;
forwarding the subscriber information to a second database; and
receiving location information of the communication device from the second database.

### Claim 3 (depends on 1)

The method of claim 1 wherein step d) further comprises transmitting the subscriber information through the wireless network.

### Claim 4 (depends on 2)

The method of claim 2 wherein step d) further comprises transmitting the subscriber information through the wireless network.

### Claim 5 (depends on 1)

The method of claim 1 wherein step d) further comprises forwarding the subscriber information directly to one of the most proximate PSAPs.

### Claim 6 (depends on 1)

The method of claim 1, wherein the call is a 911 emergency call.

### Claim 7 (depends on 1)

The method of claim 1, wherein the identifier is received from an agent resident on the communication device.

### Claim 8 (depends on 1)

The method of claim 1, wherein a subscriber is able to access and modify the subscriber information via an interface allowing interaction with the central server.

### Claim 9 (depends on 1)

The method of claim 1, wherein the communication network comprises a wireless emergency 911 network.

### Claim 10 (depends on 1)

The method of claim 1, wherein the communication network comprises a landline emergency 911 network.

### Claim 11 (depends on 1)

The method of claim 1, wherein the subscriber information is at least one type of information selected from a group consisting of name, date of birth, language spoken, emergency contact, blood type, medications, allergies, weight, eye color, driver's license number, living will information, and organ donor information.

### Claim 12

A method for providing subscriber information comprising:
receiving an identifier identifying the communication device;
forwarding the identifier to a central server;
receiving the subscriber information from the central server;
forwarding the subscriber information to a PSAP database for identification of one or more PSAPs proximate to the communication device; and for
forwarding the subscriber information and call to the most proximate PSAP.

### Claim 13

A method for providing subscriber information from a wireless communication device comprising:
receiving an identifier;
determining a location of the communication device;
retrieving the subscriber's information;
identifying one or more proximate PSAPs;
forwarding the subscriber's information to one of the most proximate PSAP.

### Claim 14

A computer program product, embodied on a computer-readable medium, for providing subscriber information comprising:
computer code for receiving an identifier identifying a communication device on a wireless network;
computer code for forwarding the identifier to a central server;
computer code for receiving subscriber information and information identifying one or more Public Safety Answering Points (PSAPs) proximate to the communication device from a central server;
computer code for forwarding the subscriber information to one of the proximate PSAPs.

### Claim 15

A network architecture for providing subscriber information PSAPs comprising:
a communications transceiver configured to receive an identifier identifying the communication device;
a central server communicatively connected to the communication transceiver configured to transmit the subscriber information through the communications transceiver equipment upon authentication by the central server of the communication device using the identifier,
wherein the communications transceiver equipment forwards the subscriber information to one of the most proximate PSAPs.

### Claim 16

A network architecture for providing subscriber information comprising:
a communications transceiver configured to:
receive the call and the subscriber information from an agent residing on a communication device operating on a communication network;
forward the call and the subscriber information to one or more of the most proximate PSAPs.

### Claim 17

An apparatus comprising:
a receiver adapted to receive an identifier identifying a communication device on a wireless network and a subscriber's information and information identifying on or more PSAPs proximate to the communication device from a central server; and
a transmitter adapted to transmit the identifier to a central server and the subscriber information to on of the proximate PSAPs.

### Claim 18 (depends on 17)

The apparatus of claim 17, wherein the communication network comprises a wireless emergency 911 network.

### Claim 19 (depends on 17)

The method of claim 17, wherein the identifier is received from an agent resident on the communication device.

### Claim 20 (depends on 17)

The apparatus of claim 17, wherein the subscriber information is at least one type of information selected from a group consisting of name, date of birth, language spoken, emergency contact, blood type, medications, allergies, weight, eye color, driver's license number, living will information, and organ donor information.