Systems and methods for providing remote assistance for controlling a site
AssigneeControl4 Corporation
InventorMichael L. Howard
Life of this patent
Estimating the term…
Abstract
A method for providing remote assistance for controlling a site is disclosed. A remote assistance request may be received from a control device. The remote assistance request may be sent from the control device to a remote server. Communication between the remote server and the control device may be established.
Claims22
A method for providing remote assistance for controlling a site, comprising:
- receiving a remote assistance request from a control device;
- sending the remote assistance request from the control device to a remote server;
- and
- establishing communication between the remote server and the control device.
A system that is configured for providing remote assistance for controlling a site, the system comprising:
- a control device, wherein the control device is in electronic communication with a site controller;
- a site controller comprising:
- a processor;
- memory in electronic communication with the processor;
- instructions stored in the memory, the instructions being executable to:
- receive a remote assistance request from the control device;
- send the remote assistance request from the control device to a remote server;
- and
- establish communication between the remote server and the control device.
A computer-readable medium comprising executable instructions for implementing a method for providing remote assistance for controlling a site that includes a site controller and a control device, wherein the control device is in electronic communication with the site controller, wherein the site controller is in electronic communication with a remote server, and wherein the instructions are executable to:
- receive a remote assistance request from the control device;
- send the remote assistance request from the control device to the remote server;
- and
- establish communication between the remote server and the control device.
Dependencies are inferred from the claim text.