Customer relationship management methods and systems
OwnerDavid Weiss, Antonio Papageorgiouinventors
Life of this patent
Estimating the term…
Abstract
The present application provides computer implemented methods and corresponding computer system that perform the methods that include the step or steps of receiving a plurality of orders for an item from each of a plurality of users. The orders include various types of orders, including a first, second, and third type of orders. Order queries are thereafter received and potential counterparties are identified for the item that is the subject of the query. Potential counterparties are preferably identified based on the number of each of the various types of orders placed by the plurality or users. A listing of the identified potential counterparties may thereafter be communicated to the requesting party.
Claims20
A computer implemented method comprising:
- receiving a plurality of orders for an item from a first user, wherein the plurality of orders comprise a number of a first type of orders and a number of a second type of orders;
- receiving a plurality of orders for the item from a second user, wherein the plurality of orders comprises a number of the first type of orders and a number of a second type of orders, wherein the number of the first type of orders from the first user exceeds the number of the first type of orders from the second user;
- receiving from a workstations associated with a third user a query for at least one potential counterparty for an order for the item;
- determining in response to the query at least one potential counterparty for the third party user's order for the item, the at least one potential counterparty comprising at least the first user, based at least on the number of the first type of orders from the first user exceeding the number of the first type of orders from the second user;
- and
- communicating a listing comprising the at least one potential counterparty for the third user order.
A computer implemented method comprising:
- receiving a plurality of orders for an item from a first user, wherein the plurality of orders comprise a number of a first type of orders, a number of a second type of orders, and a number of a third type of orders;
- receiving a plurality of orders for the item from a second user, wherein the plurality of orders comprises a number of the first type of orders, a number of a second type of orders, and a third type of orders;
- receiving from a workstations associated with a third user a query for at least one potential counterparty for an order for the item;
- determining in response to the query at least one potential counterparty for the third party user's order for the item, the at least one potential counterparty comprising at least the first user, based on at least two of the number of the first type of orders, the number of the second type of orders, and the number of the third type of orders from the first user;
- and
- communicating a listing comprising the at least one potential counterparty for the third user order.
Dependencies are inferred from the claim text.