Method for establishing consistency of provided services across geographic or cultural differences
AssigneeLiebert Corporation
InventorsSyi-An ("Steven") Z. WU, Charles A. O'DONNELL, James M. BENSON, Scott DYSERT
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Abstract
A method of standardizing provided services by categorizing the provided services into one or more functional disciplines; establishing a plurality of service maturity levels for each functional discipline; establishing a plurality of service maturity criteria for each serve maturity level; assessing the service maturity level for each functional discipline according to the associated service maturity criteria; advancing to the next service maturity level when the assessment achieves a predetermined level of success.
Claims6
A method of standardizing provided services, comprising:
- categorizing the provided services into one or more functional disciplines;
- establishing a plurality of service maturity levels for each functional discipline;
- establishing a plurality of service maturity criteria for each serve maturity level;
- assessing the service maturity level for each functional discipline according to the associated service maturity criteria;
- and
- advancing to the next service maturity level when the assessment achieves a predetermined level of success.
Dependencies are inferred from the claim text.