Proactive quality assessment of voice over IP calls systems

A system comprising:

• a database that stores administrative information of an Internet protocol private branch exchange (IP-PBX), the administrative information correlating to a geographic configuration of endpoint devices connected via one or more network connections susceptible to voice quality problems;
• and
• a node operable to access the database to retrieve and analyze the administrative information to generate a test call pattern that is limited to test calls between the endpoint devices, the node being further operable to instruct the test calls of the test call pattern and acquire voice quality information therefrom.

A system comprising:

• a database to store administrative information of an Internet protocol private branch exchange (IP-PBX), the administrative information correlating to a geographic configuration of endpoint devices connected via one or more network connections susceptible to voice quality problems;
• and
• means for accessing the database to retrieve and analyze the administrative information, the means also for placing test calls based on the administrative information, the test calls being limited to a full mesh coverage of the endpoint devices connected across the one or more network connections, the means also for acquiring voice quality information from the test calls and notifying an administrator when the voice quality information includes data indicating that one or more of the test calls fails to meet a minimum speech quality assessment level.