Method and system for identifying and reporting over-utilized, under-utilized, and bad quality trunks and gateways in internet protocol telephony networks

Logic encoded in one or more tangible media for execution in a machine and when executed operable to:

• collect information associated with a plurality of gateways and trunks on the gateways in an IP telephony network;
• compute traffic statistics associated with the plurality of gateways and trunks based on the collected information;
• correlate the collected information and the traffic statistics with network topology and configuration data obtained from a network management system;
• identify over-utilized, under-utilized, and bad quality trunks or gateways, if any;
• and
• generate a report to display the over-utilized, under-utilized, and bad quality trunks or gateways.

A system to identify and report over-utilized, under-utilized, and bad quality trunks and gateways in an Internet Protocol (IP) telephony network, which includes a plurality of gateways and trunks on the gateways, comprising:

• a data collection system to collect information associated with operation of the plurality of gateways and trunks in the IP telephony network;
• a network management system to obtain operation statistics and billing and usage information;
• a statistics analysis and reporting system, the statistics analysis and reporting system including,
• means for compute traffic statistics associated with the plurality of gateways and trunk;
• means for correlating the collected information and the traffic statistics with network topology and configuration data obtained from the network management system;
• means for identifying over-utilized, under-utilized, and bad quality trunks or gateways, if any;
• and
• means for generating a report to display the over-utilized, under-utilized, and bad quality trunks or gateways.