System and method for evaluating callback functionality in a satellite television network
AssigneeThe DIRECTV Group, Inc.
InventorJames D. Allen
Life of this patent
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AssigneeThe DIRECTV Group, Inc.
InventorJames D. Allen
Estimating the term…
A combination of new hardware at the subscriber site, hardware and services at the satellite broadcasting center and new installation procedures provide a cost-effective approach for verifying “callback” functionality. The required test and monitoring hardware may be provided as an external test CAM and call progress monitor (CPM) or integrated into the IRD. The satellite broadcast center is provided with a call responder & data test system (CRDTS) that is set up to automatically receive and evaluate test calls over a back channel and a call recording system (CRS) that records the test results and notifies the billing center of a successful installation. The installer installs the dish and IRD, verifies “callback” functionality by placing a test call that is evaluated by the CRDTS, and then calls a customer service representative (CSR) to complete the service authorization process. The CSR checks the CRS to verify that the “callback” function is operational and authorizes payment to the installer.
1-48. (canceled)
A method of evaluating callback functionality between a subscriber integrated receiver decoder (IRD) and a satellite broadcast center (SBC) in a subscriber satellite TV network, said IRD including a subscriber conditional access module (CAM) to assure that television programming can be selected and downloaded from a satellite broadcast stream broadcast over a satellite transponder forward channel from the SBC, comprising:
A satellite television network for evaluating callback functionality, comprising:
Dependencies are inferred from the claim text.