System and method of sharing auto-reply information
AssigneeResearch In Motion Limited
InventorsNeil Adams, Raymond Vander Veen
Life of this patent
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AssigneeResearch In Motion Limited
InventorsNeil Adams, Raymond Vander Veen
Estimating the term…
A system and method routes messages based on an intended recipient's availability to receive messages. Each network user's current status is determined by tracking when the user activates and deactivates an auto-reply feature. The user's current status, return date and alternate contact(s) are specified in the auto-reply and stored and updated on a user status server which periodically communicates to each user the current status information for each contact listed in that user's address book. When the current status information indicates that the intended recipient is unavailable, message routing options are presented to the sender. These options include sending the message to the user regardless of the intended recipient's current unavailability, not sending the message at all, routing the message to at least one specified alternate contact, sending the message to the intended recipient while sending a copy of the message to the alternate contact.
A system for intelligently routing communications to networked users based on user availability, the system comprising:
A method of disseminating user availability information through a network to improve communication efficiency, the method comprising steps of:
A mobile wireless terminal device enabled for wireless communication with a data network via a wireless network, the device comprising a memory and a microprocessor for executing an e-mail application, the e-mail application being adapted to store and update current status information for at least one other network user, the current status information being indicative of the at least one other user's availability to receive an e-mail.
Dependencies are inferred from the claim text.